It becomes frustrating when you need to submit a report in a short while and receive a message “Brother Printer Offline Windows 10”. It becomes worrisome as you are in the middle of something important and the printer is unable to print. The issue occurs when the system has a hard time communicating with the printer. You give printing command but nothing happens. There is nothing to fret about. Follow the easy fixes below to resolve “Brother Printer Offline” issue.
Check printer Connectivity
The simplest reason that can cause “Bother Printer offline” issue is an issue with printer connection. Below are the simple measures which you can employ to rule out any such probability.
Start with restarting your brother printer by switching it off and then turn it on again. Wait for some time for the printer to finish with the rebooting process before proceeding with removing “Brother Printer Offline” error.
Checking Connections
- For USB cable connection, ensure that the cable is connected properly with your Brother printer. Also, make sure that the USB port is functioning properly to ensure that it is not the culprit behind “Brother Printer offline” error.
- In case of wireless connection, then ensure that the Ethernet port is connected properly to the printer. Also, make sure the router is working well.
- If the Brother printer is connected via a wireless network, ensure that the Wi-Fi is connected to the PC network.
Loose connections or faulty cables is one of the reasons behind Brother Printer Offline Windows 10 issue to occur.
Test the printer status
- Restart the printer by switching it off and then on again before fixing “Brother Printer Offline Windows 10” error.
- Now press Windows and I keys at the same time.
- Tap on devices now.
- Below related settings, tap on “Device and Printers”.
- Right-click on green tick mark icon now
- Next select “See what’s printing”.
- Right-click on the gray-colored icon if you find one. Make sure that it without a green tick mark.
- After doing the needful click on “Set as default printer” for moving ahead with fixing “Brother Printer is offline” issue.
- Now see if the status is “Running.”
- If you cannot see the status, right-click Print Spooler service and click on Start.
- Now Right-click on Print Spooler and click on Restart for rectifying “Brother Printer Offline” error.
- After restarting the printer spooler service, close the window.
Update Printer Drivers
- Press Windows+ I keys simultaneously.
- Next, click on Devices.
- After that go to Devices and Printers.
- Now, Right-click on the Brother Printer and click on Remove Device for fixing “Brother Printer Offline Windows 10” issue.
- In the permission dialog box, click O.K
- Now, Tap on yes.
- You can update printer drivers either manually or automatically.
- For Manual Driver update: Go to Brother Printer website and look for the most recent driver. Select a driver which is compatible with your windows OS.
- For Automatic Driver update: Download and install any third party driver tool for downloading the drivers automatically
See if the above simple measures help you in rectifying “Brother Printer is offline” issue. If still, you are not able to resolve the issue, you can communicate with experts at Brother Printer Support to help you with the same.